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Privacy Policy

At Auka.ai ("we," "our," or "us"), we are committed to protecting your privacy and maintaining the highest standards of data security, especially in healthcare contexts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company/organization details
• Professional role and healthcare industry information
• Communication preferences
• Demo requests and inquiries

Usage Information

We automatically collect certain information about your use of our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring websites
• Device information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and demo requests
• Send you relevant information about our healthcare AI solutions
• Analyze website usage and optimize user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

3. HIPAA Compliance & Healthcare Data

Auka.ai is committed to HIPAA compliance when handling protected health information (PHI):

• We implement administrative, physical, and technical safeguards
• We sign Business Associate Agreements (BAAs) with healthcare clients
• PHI is encrypted both in transit and at rest
• Access to PHI is restricted on a need-to-know basis
• We conduct regular security assessments and training

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Regular security audits and penetration testing
• Multi-factor authentication for system access
• Employee security training and background checks
• Incident response procedures

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Healthcare data is retained according to applicable healthcare regulations and client agreements.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Request data portability
• File complaints with supervisory authorities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

If you are located outside the United States, please note that information we collect will be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

13. Contact Information

14. Compliance and Certifications

Auka.ai maintains the following compliance standards:

• HIPAA Business Associate Agreement compliant
• SOC 2 Type II certified
• GDPR compliant for EU data subjects
• Regular third-party security assessments

This Privacy Policy was last updated on January 1, 2025.